Privacy

How monar handles your data.

This policy explains what we collect, why we collect it, how we protect it, and how Google user data is handled when you connect Workspace integrations.

Effective July 15, 2026 No advertising data sale

1. Introduction

Monar AI LLC ("Monar AI," "we," "us," or "our") operates the monar.ai website and related services (collectively, the "Service"). This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our Service.

By accessing or using our Service, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Service.

2. Information We Collect

Account Information

When you create an account, we collect information such as your name, email address, company name, and job title. If you sign up through a third-party provider (such as Google), we receive the profile information you authorize that provider to share.

Google Data

If you connect your Google account, we may access certain Google user data as authorized by you during the OAuth consent flow. This may include your Google profile information, Google Calendar events, Gmail messages, and Google Workspace data. See Section 5: Google User Data for full details.

Usage Data

If you consent to analytics, we use Google Analytics to collect information about how you interact with our public marketing website, including pages and sections viewed, calls to action used, approximate engagement, referring URLs, browser type, and device information. We do not send contact-form contents, names, email addresses, or health information to Google Analytics.

Some links distributed by Monar use a first-party short URL so we can understand whether the link was requested, likely opened in a visible browser, or engaged with. We separate common automated preview requests from consented browser confirmations. We do not store IP addresses or complete user-agent strings for this purpose. When a short URL is intended for one recipient, the internal recipient label stays in Monar's restricted analytics workspace and is not sent to Google Analytics or included in the destination URL. A request shows that someone with the URL accessed it; it does not prove that a particular named person clicked it.

Cookies & Local Storage

We use necessary cookies and browser local storage to maintain session state and remember your preferences. Google Analytics does not load until you accept analytics through our cookie controls. You can decline analytics or change your selection later through the Cookie settings control. We do not use analytics cookies for advertising or cross-site tracking.

When you follow a Monar tracked link, we may set a short-lived first-party receipt cookie for up to 30 minutes. The receipt confirms a visible visit only after analytics consent and is cleared after engagement or when it expires.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain the Service
  • Authenticate your identity and manage your account
  • Process payments, invoices, billing thresholds, and related customer billing records
  • Process integrations and automations you configure
  • Communicate with you about your account, updates, and support
  • Analyze usage patterns to improve the Service
  • Detect, prevent, and address technical issues or security threats
  • Comply with legal obligations

4. Billing and Payment Information

We use third-party payment processors, including Stripe, to collect and process payments. When you submit payment information, your payment details are processed by Stripe. Monar AI may receive and store related billing information, such as your name, business name, billing address, phone number, email address, payment method type, card brand, last four digits, expiration date, Stripe customer ID, transaction IDs, invoice records, tax information, payment status, and billing history.

We use billing and payment information to create customer accounts, verify payment methods, process payments, calculate taxes, issue invoices and receipts, manage billing thresholds, detect and prevent fraud, resolve payment disputes, provide customer support, comply with legal and accounting obligations, and enforce our agreements.

We may share billing and payment information with payment processors, tax calculation providers, accounting providers, fraud prevention providers, professional advisors, and government authorities where required by law.

We do not intentionally collect or store full credit card numbers on Monar AI systems when payments are processed through Stripe-hosted checkout.

Do not submit protected health information, patient treatment details, diagnosis information, clinical notes, or other sensitive health information through Stripe checkout, invoice descriptions, payment metadata, billing support messages, or payment dispute materials unless expressly authorized in writing by Monar AI.

5. Google User Data

This section specifically addresses our handling of data obtained through Google APIs, in compliance with the Google API Services User Data Policy, including the Limited Use requirements.

What Google Data We Access and Why

  • Google Profile Information — Used for account creation and authentication (name, email, profile picture).
  • Google Calendar — Accessed to read and manage calendar events as part of scheduling automations you configure.
  • Gmail — Accessed to read, compose, or organize email as part of communication workflows you configure.
  • Google Workspace (Drive, Docs, Sheets) — Accessed to read and manage files as part of document and data workflows you configure.

We only request access to the specific Google data scopes necessary to provide the features you choose to use. You can review and modify the permissions granted at any time through your Google Account settings.

Limited Use Disclosure

Monar AI's use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Specifically:

  • We only use Google user data to provide and improve the user-facing features that you see and interact with in our Service.
  • We do not sell Google user data to third parties.
  • We do not use Google user data for advertising or to serve ads.
  • We do not allow humans to read Google user data unless: (a) we have your explicit consent, (b) it is necessary for security purposes (e.g., investigating abuse), (c) it is necessary to comply with applicable law, or (d) our use is limited to internal operations and the data has been aggregated and anonymized.

6. Data Sharing

We do not sell, rent, or share your personal information with third parties for their marketing purposes. Your data stays within Monar AI and is used solely to provide and improve the Service.

We may disclose information only in the following circumstances:

  • With your consent — When you explicitly authorize a specific disclosure.
  • Service providers — We use trusted infrastructure, payment, tax, accounting, fraud prevention, and email delivery providers that process data on our behalf under strict contractual obligations.
  • Legal requirements — When required by law, regulation, legal process, or enforceable government request.
  • Safety — To protect the rights, property, or safety of Monar AI, our users, or the public.

7. Data Retention & Deletion

We retain your personal information for as long as your account is active or as needed to provide the Service. When you delete your account, we will delete or anonymize your personal data within 30 days, except where retention is required by law.

Google user data is processed in real time to perform the automations and integrations you configure. We do not retain Google user data beyond what is necessary for the immediate operation of the Service.

Detailed tracked-link activity is retained for up to 400 days. Link configuration and aggregate counters are retained until the tracked link is deleted or no longer needed.

8. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption in transit (TLS) and at rest
  • Access controls and authentication for internal systems
  • Regular security reviews and monitoring
  • Secure credential storage for third-party integrations

No method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

9. Your Rights

You have the right to:

  • Access your personal data that we hold
  • Correct inaccurate or incomplete information
  • Delete your account and associated data
  • Revoke Google permissions at any time through your Google Account settings
  • Export your data in a portable format
  • Withdraw consent where processing is based on consent

To exercise any of these rights, contact us at legal@monar.ai.

10. Children's Privacy

Our Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information promptly. If you believe a child under 16 has provided us with personal information, please contact us at legal@monar.ai.

11. International Data Transfers

Monar AI is based in the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, providing additional notice (such as email notification). Your continued use of the Service after such changes constitutes acceptance of the updated policy.

13. Contact

If you have questions about this Privacy Policy or our data practices, please contact us:

Monar AI LLC
Email: legal@monar.ai
Website: www.monar.ai